PICPIX INC.

This guide will show you how to publish events within PicPic Social's event dashboard.

How To Subscribe and Publish Events

Got questions on connectivity or compatibility? Our FAQ has you covered for a smooth event experience. 🤔💡

VSS - Frequently Asked Questions (FAQ): Virtual Sharing Station Connectivity & Compatibility

This guide explains why your photos say PENDING and how to remove the watermark from your photos.

Why Do My Photos Say PENDING?

This guide explains why your photos say DRAFT and how to remove the watermark from your photos.

Why Do My Photos Say DRAFT?

Are guest are not receiving their files? This guide will help you figure out why.

Why Are My Files Not Being Received?

Learn how to review the Sharing Queue to ensure your texts are being sent successfully.💬

How to view the Sharing Queue in the PicPic Social Dashboard

Learn all about PicPic Social virtual credits and how to use them.🪙

What are Virtual Credits and why/when do I need them?

Find out how event credits work for publishing your events and how to manage them

What Are Events Credits?

This guide will show you how to edit all of the information shown on your report .PDF before sending it to your client.

How To Edit Reports in PicPic Social

This guide shows you how to view the data collected from your event.

How To View Data Capture in PicPic Social

Learn how to properly setup your account for Pay-Per-Event billing.

How To Setup Pay-Per-Event Billing/Payments

Mathieu Gordon

Find answers to your questions about using PicPic Social, troubleshooting, and optimizing your Event

Frequently Asked Questions

This guide will explain why photos may be missing from your Gallery

Why Are Photos Missing From My Online Gallery?

If you repeatedly face disconnections when using PicPic Social, please read this guide.

Why Is My Sharing Station Disconnecting?

This guides explains how to easily make sure that there is a smooth transition when making changes in your event dashboard.

Why Are My Settings Missing From The Sharing Station?

This article explains why you are incapable of connecting your devices or why you are losing the connection between them.

Why Can't My Sharing Station Find The Device Server?

Troubleshooting

Purchase a Wi-Fi Adapter so that you can use your GoPro and upload videos to the dashboard at the same time.

Wi-Fi Adapters

How to create a Facebook App

The automatic delivery option creates a zip file of your entire event's gallery and emails the link to your client.

How To Send A Download Link To Your Client

This guide will go over how to successfully setup your online Gallery so that your guests can browse the event images

How To Setup Your Online Gallery

This guide will show you how to view the analytics from your event.

How To View Event Analytics in PicPic Social

This post will show you how to add new users to your PicPic Social account.

Guide to Creating Sub-users: Efficiently Manage Team Access and Roles

This tutorial instructs users on the multiple ways that they can download photos from an event.

How To Download Event Photos

This guide will go over how to manage your photos and videos after your event. Whether it may be uploading a file, or deleting a file.

How To Manage Photos & Videos After Your Event in PicPic Social

This guide goes over how PicPic Social calculates the information retrieved from the data collected during your event.

How Impressions & Analytics Are Calculated in PicPic Social

This guide goes over all of the things needed to comply with GDPR while using PicPic Social.

How To Be GDPR Compliant with PicPic Social

This guide shows you how to filter specific file types on the device server.

How To Filter Specific File Types

MISC.

Learn how to add a custom subdomain to your PicPicSocial account.

How To Add a Subdomain To Your White Label Settings

Learn how to customize and brand your Virtual Booth Domain for your next event!

How To White Label Your Virtual Booth URL

This guide instructs you on how to link a custom domain to your Microsite.

How To Setup a Custom Domain for Your Microsites

Domain Authentication for Email Delivery

Discover how to deliver a customized and professional touch to elevate your event experience.

White Label Settings

PICPIC SOCIAL

PADDEE

Find answers and get help from Intercom Support and Community Experts

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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