You can add sub-users to your account as users with administrative privileges. This allows you to delegate tasks, responsibilities, and access to your attendants and clients while maintaining control of your account. Here's how to add a sub-user:
Go to the Sub-users section on the Settings page
To access the Sub-users section, log in to PicPic Social Event Cloud and then navigate to the Settings tab. From there, select the Users option.
Create a New User
Start by clicking the "blue +" button in your account's User settings. This will bring up a form where you can enter the information for the new user. Make sure to fill out all required fields, such as first name, last name, email, and role. The role will determine the sub-user access level in your account:
Admin: This role grants users complete access to all PicPic Social features and administrative functions. Admins can manage users, update billing information, create events, configure settings, and fully control all events and data within the platform.
Manager: Managers have comprehensive oversight over all events but cannot access high-level administrative settings such as user management or billing information. They can create, edit, delete events, and manage event-specific settings and data.
Operator: Operators are assigned specific events to manage and have access only to those events. They can modify event details, manage content, and access analytics for their assigned events, ensuring focused and role-appropriate access.
Client: Clients have view-only access to specific data and analytics. This role is typically used for clients who may need to review data capture or an event gallery but do not require control over event settings or content.
Send the Invitation
Once you have finished all the necessary information, you can click the blue check mark to save the changes. This will trigger an email to the new sub-user with a link to create their account. The sub-user must click the link and follow the prompts to set up their account. Once completed, they will have access to your account as a sub-user.
