Properly Install Your WiFi Adapter
Whether you purchase one of the WiFi Adapters, we recommend in our guide or a different one, first and foremost, please make sure to install it properly. The biggest mistake we encounter when helping users is that they do not read the instructions of their WiFi adapter. When NOT instructed, plugging the adapter into their PC's USB hub will install improperly.
Please follow all of the installation instructions that come along with your adapter and install the most updated drivers available from your adapter's manufacturer. When properly installed, you will be able to select two different WiFi networks on your PC like in the example below:
In the example above, WiFi is the GoPro, and WiFi 2 is for the internet.
Disable Auto-Connect in 360 Software
There are multiple different 360 applications. In this guide, we'll be discussing how to adjust the settings in the Dzentech software, but the same rules apply to all GoPro-based 360 applications.
One of the most common problems is that when you start your 360 software, you lose your connection to the internet because of the "Auto Connect" setting. You must disable the "Auto Connect" in the Dzentech GoPro Settings. When you leave "Auto Connect" enabled in the GoPro settings, you will lose your internet connection.
When enabled, the WiFi network will still attempt to connect to it. The software will bump any other network to prioritize the GoPro.
Once the "Auto-Connect" setting is disabled in your software and the WiFi wireless adapter is selected, you may need to restart your PC. Please keep that in mind.
If the GoPro is not selectable in your WiFi/Network & Internet Setting, the signal of your GoPro may be weak (or possibly even your battery low). You may need to turn the GoPro off and then on again.