Getting Started - PicPic Share for iPad

Open PicPic Share on your iPad.
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The app will automatically search your local network for available PicPic Launchers.

If your Launcher doesn't appear, tap the Refresh icon and check that both devices are connected to the same network.

​Tip: PicPic Share uses the event currently configured in the Launcher you connect to. If you need to use a different event, change the event in PicPic Launcher.

PicPic Share gives you three ways to display event files:

You can change the layout later from Settings. You can access Settings by pressing the green connection button in the upper-right corner.

Classic displays one larger event photo while keeping other photos available for navigation. Guests can browse through the gallery and focus on one photo at a time.
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Grid displays several event photos on the screen at the same time. It provides a quick, organized way to browse and select multiple photos for sharing.

1-Up displays one photo at a time and includes a QR code guests can scan with their phone to view and share the image. The QR code links to the single-image Microsite, where guests can access the photo online.

As PicPic Launcher receives photos and videos, they will appear automatically in PicPic Share. Guests can browse the available media and select the files they want to share. Selected files appear in the Selected Media area. Up to four media items can be selected at a time.

Guests can also remove an individual selection or use Remove All to clear everything they've selected.

Once the guest has selected their photos, continue to the next screen.

If the Disclaimer or Survey has been enabled for the event, those screens will appear during the sharing process.

A Disclaimer is a notice that guests must review and acknowledge before proceeding. For example: "By continuing, you agree that your photo may be shared by the event organizer."

A Survey is a set of questions used to collect feedback or information from guests. For example: "How would you rate your experience?" with answer options such as "Excellent," "Good," or "Needs improvement."

If neither feature is enabled, the guest will proceed directly to the Share Screen.

Note: Disclaimer and Survey are optional event Add-ons and will only appear when enabled for the event.

The Share Screen displays the sharing methods available for the event.

PicPic Share supports Email, Text, AirDrop, and Print.

To send photos by email:

Once the share has been submitted, PicPic Share will confirm that the files are on the way.

To send photos by text message:

AirDrop lets guests send a photo directly to a nearby compatible Apple device.

Tip: The receiving device must have AirDrop enabled and configured to be discovered.

If printing isn't available, make sure Print sharing is enabled in the event settings and that the printer has been configured in PicPic Launcher. Once printing is available for the event:

Note: If printing isn't available, please ensure that Print sharing is enabled in the event settings and that the printer configuration is properly set up in the PicPic Launcher.

After a successful share, guests can choose:

Share Again - Returns to the sharing process so the selected media can be shared another way.

​Done - Finishes the sharing session.
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Open Settings to manage the connected Launcher, change the photo layout, or access support tools.

Tap the connected Launcher to view connection details, including the current event, account, app version, device information, and server address.

You can switch between:

Return to the sharing screen after selecting a layout, and PicPic Share will use the new layout.

Tap Help Guides to open the PicPic Social Help Center.

If you're having a technical issue, PicPix Support may ask you to send support logs.

Tap Send Support Logs, review the message, and tap Send. The logs include device, account, event, sharing, connection, and error information that can help us troubleshoot the issue. Your event photos and videos are not included.

Tap Contact Support to open the PicPic Social support Messenger.

From there, you can search the Help Center or send our team a message.

Tap Select New Launcher to disconnect PicPic Share from the current Launcher and connect it to another available PicPic Launcher.
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If a share can't be completed immediately, PicPic Share can display it as a Pending Share.
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When pending shares are available, use the Pending Shares area to review and reprocess them.
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Important: A pending share can only be reprocessed when PicPic Launcher is connected to the same event where that share was created, and pending shares are only available for 7 days after the event.
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If you're having trouble sending a pending share, reconnect PicPic Launcher to the original event before trying again. If the event has expired, start a chat with PicPic Social Support so we can review the issue.